Return and Refund Policy

Return & Refund Policy for Lotus Leaf Books

At Lotus Leaf Books, we want you to be delighted with your purchase! However, if you're not completely satisfied, we offer a straightforward return policy to ensure your experience with us is positive and hassle-free.

1. Returns

• Eligibility: You may return items within 30 days of purchase if you are not satisfied. Books must be in their original, sellable condition.
• Non-Returnable Items: Books that show signs of use, damage, or alteration are not eligible for return.
• Return Process: To initiate a return, please contact our customer service team at support@lotusleafbooks.com with your order number. We’ll guide you through the return process.

2. Refunds

• Refund Method: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to your original payment method within 5-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted if the item shows signs of use or wear.
• Shipping Fees: Original shipping charges are non-refundable, except in cases where the return is due to a mistake on our end.

3. Exchanges

• We currently do not offer direct exchanges. If you would like a different product, please return your original purchase and place a new order for the desired item.

If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. Thank you for choosing Lotus Leaf Books!